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Ellen A. Kaye as featured in . . .

Table Manners Could Make or Break Your Business Deal

By Jeff Slutsky         Monday, March 20, 2000

A lot of business is done while dining, and without a basic understanding of etiquette, you might embarrass yourself and sabotage an important business deal.

 

Ellen Kaye, a corporate image and presentation coach based in Scottsdale, Arizona, recently took us on a fine-dining field trip, and she had a field day with us.  Here's what we learned about dining to do the deal:

 

    Select a restaurant appropriate to conducting business.

When discussing business, you don't want to compete with noise and activities in the restaurant. To be on the safe side, try to select restaurants where you've been so you know what to expect. Nothing can kill a deal faster than the wrong atmosphere.

 

   Select a restaurant that takes reservations so you don't have to wait.

Also see if you can reserve a table that has privacy so your client can talk freely without the fear of being overheard.

 

   Control the seating at your table.

You want to place your guest with his or her back to the crowd so there are fewer distractions. This is just the opposite of how you would seat a guest in a social setting.

 

   Confer with the server.

It would be advantageous to let your server know before your guest arrives that you are having an important business luncheon. You want the server to be attentive but not intrusive. Let your server know so he or she can check regularly without disturbing the conversation. Tip your server in advance for the extra attention.

 

   Take care when ordering.

Of course, you let your guest order first. If your guest does not order alcohol, you should refrain as well. Order a meal you can eat with a minimal mess.

Text Box: BizSmart Action Plan
•	Choose a restaurant that’s quiet and appropriate for conducting business.
•	Make reservations, if available.
•	Select a table, preferably in advance, that allows privacy.
•	Place your guest on the outside to avoid distractions. 
•	Order a meal that won’t make a mess.
•	Ask for the check well in advance. of your departure.

       Watch your manners.

Your napkin should be placed on your lap when you sit down. When the food comes, invite your guest to start by saying "bon appetite.'' Wait until your guest begins to eat before you do. Once you use a utensil, make sure that it doesn't touch the table. If you need to leave the table, your napkin goes neatly on your chair until you return. When you're finished, your knife and fork are either crossed on your plate or placed side by side at an angle, tines up. This is your server's indication that you're finished with your meal.

 

       Take care of the check quickly.

Motion to your server for the check before you plan to leave so you don't have to wait. As soon as it comes, make sure you place it by you to silently confirm to both your server and your guest that your guest will not be expected to pay. You might want to arrange for the check to be paid before the meal. When you leave, your napkin is placed neatly on the table.

 

Are you always the person who spills on your tie? Stains your blouse?

Drops your napkin? Is unsure which fork to use?

Usually feels uncomfortable ordering food or wine?

 

Why continue to embarrass yourself and everyone who dines with you including your clients and colleagues? Learn to mind your P’s and Q’s and make a great impression. Knowing what to do and when to do it at any meal will give you confidence and free you up to focus on your company’s business, instead of wondering what civilized rules of etiquette you are currently breaking.

 

For lively instruction delightfully paired with delicious meals,

retain renowned expert Career and Life Coach Ellen A. Kaye

to provide you with all the ingredients of a perfect presentation in any eatery.

 

Ellen A. Kaye and Perfect PresentationÒ

P.O. Box 6064, Scottsdale, Arizona 85261

Phone: 480-391-9888 ellen@ellenkaye.com  www.ellenkaye.com 

 

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